Procedures
ASTON is eager to help you with your next application
or product test. We follow a four-step process to take projects from
start to completion.
Initial Estimate
Clients typically call us on our toll-free line, 1-888-ASTON10
(1-888-278-6610), to discuss the testing requirements
or details of a problem. After the initial conversation and a review
of applicable specifications, blueprints and histories we will
provide an approximate cost estimate and timetable.
Project Review
Test samples are sent to our site, which is served
daily by a number of overnight express services. We also have inside
dock facilities for motor freight deliveries. Once the samples are
received, we conduct a more detailed review prior to initiating any
work. We will discuss the project with the client again, if there
are any discrepancies between the initial conversation and what is
actually required or stated on the purchase order. Payment options
include Visa & MasterCard.
Evaluation
We conduct our tests and evaluations to complete
the specified work.
Reporting
We send a full written report, either by mail,
fax or email. If necessary, we can call to discuss the results prior
to sending a report.
To learn how our metallurgical services can help you improve production, reduce
costs, or solve other metal manufacturing problems, please call us
at 1-888-278-6610, or send us an
e-mail.
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